Where you have provided consent for our processing of your personal data, you may withdraw that consent at any time by contacting us. We will cease processing your personal data as soon as reasonably practicable following our receipt of your withdrawal.
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our sites or other websites and online services.
You may receive interest-based marketing, offers or other content as you interact with websites or mobile applications. Interest-based marketing is online marketing from Cedar Mall and/or from our carefully selected business partners that is tailored to your interests and sent to your device using a cookie or other identifier assigned to your device. These cookies or other identifiers are placed in general interest categories that we infer from information such as:
The web pages you view and links you click on Cedar Mall websites and other websites you visit
- Mobile applications you use
- Cedar Mall emails you view and links you click in the emails
- Demographic data
- Offline and online purchase data
We have designed our interest-based marketing systems to deliver such ads to you based only on data that does not personally identify you.
You can limit your receipt of interest-based marketing on Cedar Mall websites or in our mobile applications by different means.
Some newer mobile device operating systems allow you to limit the use of information to deliver interest-based marketing in mobile applications. You can check the settings on your device for such options in your devices’ operating system.
Cedar Mall sites may include links to third-party sites. Cedar Mall does not control these third-party sites, and we encourage you to read the privacy statement of every site you visit.
Our websites may include plugins from social networks or other third parties. An example of a plug-in is the Facebook ‘Like’ button. Where legally permitted, these plug-ins may communicate with and send information to the party that provided the plug-in, even if you do not click on the plug-in. This information may include your IP address, information about your browser and device, and the address of the web page you are visiting on our site. Loading, using or clicking the plug-ins may also place, read and transmit cookies. These cookies may contain a unique identifier the social network or third-party assigns to you. The loading, functionality and your use of the plug-ins are governed by the privacy statement and terms of the party that provided the plug-in.
Our websites may allow you to log in using a social network or other third-party account. An example of a third-party log-in is ‘Log in with Facebook’. Logging into one of our sites with your social network or other third-party account may allow us to gather information that you give us permission to access from that social network or third-party. The log-in feature may also transfer information to the social network or third-party, such as your username and password, to authenticate you. The social network or third-party may also automatically collect information such as your IP address, information about your browser and device, and the address of the web page you are visiting on our site. The log-in feature may also place and read cookies from that third-party that may contain a unique identifier the social network or other third-party assigns to you. The functionality of and your use of the log-in is governed by the privacy statement and terms of the party that provided the log-in functionality.
Please remember that any information you submit or post as user-generated content to Social Media sites become public information. You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts. Cedar Mall cannot prevent others from using such information in a manner that may violate this Privacy Statement, the law, or your personal privacy and safety. Cedar Mall is not responsible for the results of such postings.
Cedar Mall is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration.
We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.
Our sites are not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13 on our sites.
Our sites may provide links to other websites and apps for your convenience and information. These websites and apps may operate independently from us. Linked sites and apps may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps.
If we make any material changes to this Privacy Statement, we will notify you by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site.
For further information concerning what Personal Data we hold about you, how you can access it and our use of Personal Data generally, please use any of the contact options here.
Privacy Statement - Retail
This Privacy Statement applies to the use and processing of Personal Information collected and used by Cedar Mall Limited. Information concerning Cedar Mall can be found here.
The phrases ‘Cedar Mall’, ‘Cedar Mall Nanyuki’, ‘Cedar Mall Limited’, ‘our’, ‘us’ or ‘we’, shall, when used herein, mean Cedar Mall. By using Cedar Mall’s website and/or mobile applications or otherwise providing your Personal Information to Cedar Mall, you agree to the collection, use and sharing of your information in accordance with this Privacy Statement. Please read this Privacy Statement carefully and contact us if you have any questions.
Personal information is information, or any combination of separate pieces of information, that could be used to identify you.
We may collect information about you from a variety of sources, including directly from you; when you visit our website, view our online content or use our mobile applications or other services; and from other sources.
We collect information directly from you when you choose to participate in our offers and programmes, create an account or subscribe on our website or in our mobile applications, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
- Name
- Email address
- Postal address
- Username and password
- Telephone number
- Date of birth
- Demographic information
- Payment information
- Future communication preferences
We use cookies and other technologies to collect information when you visit our sites, view our online advertisements or promotions, or use our mobile applications or other services. The following are examples of information we may collect with these technologies:
Information about your device browser and operating system
- IP address
- Web pages you view
- Links you click
- Cedar Mall’s emails you open
When you download our mobile applications to your mobile device, we may also collect information that you provide. We may also automatically collect information through our applications.
The following are examples of the types of information we may automatically collect through our applications:
- Marketing ID or similar identifier
- Information about your devices’ operating system
- Information about the way you use the application
You can opt out of continued information collection by our mobile application by deleting the application from your device.
Our mobile applications may collect precise location information from your device if you consent to the collection of this information. We may use third-party service providers to provide location services using the location data you provide. You may opt out at any time to the continued collection of this information by adjusting the settings on your device.
We may obtain information about you from other sources, including publicly available sources such as the Companies Registry, post offices, social media platforms, etc. Examples of information we may collect from other sources are:
- Name
- Postal address
- Email address
- Date of birth
- Income level
Publicly observed activities or information made available by you to the public, such as blogs, videos, internet postings, and user-generated content.
We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests. The following are examples of how we may use the information we collect:
- Answer your questions or respond to your requests
- Develop new products and services
- Enrol you in contests, programmes, or offers that you request
- Create and manage your account
- Process payment for purchases or other services
- Protect against or identify possible fraudulent transactions
- Send you email and/or postal messages with information about Cedar Mall and brands in the mall, and other content we think may be of interest to you
- Telephone you about Cedar Mall’s brands and other content we think may be of interest to you
- Develop and provide marketing content tailored to your interests, including interest-based marketing
- Personalise your experience on our website by presenting products and information tailored to you
- Allow you to participate in social sharing on our website
Analyse the use of, and develop, our products, services and marketing. Enforce our Terms and Conditions and otherwise manage our business
Cedar Mall will only process your information in pursuance of our legitimate interest. If we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials; we will use your personal information to fulfil your request. Where we need to manage your account and protect you against or identify possible fraudulent transactions, we will do so in accordance with our legal obligation placed on us under law. We will seek consent from you if we need to process your data solely for identified purposes. To ensure meaningful consent is obtained from you, Cedar Mall will provide you with reasonable notice ensuring that your consent is provided on an informed basis.
The success of our business depends on your trust, and we do not sell your personal information to third-party marketers. We share your personal information within Cedar Mall and as described in this statement.
We engage third-party service providers to perform a variety of business operations on our behalf. In so doing, we may share your Personal Information with them. We provide our service providers with only the Personal Information they need in order to perform the services we request, and we contractually require that they protect this information appropriately and not use it for any other purpose.
For example, we may rely on a third-party service provider to:
- Fulfil your service requests and answer your questions
- Host our websites and deliver our email or other communications
- Contact contest winners, manage payments or take other actions on our behalf
- Analyse our data, sometimes combined with data from other sources, to send you communications
- Conduct research and analyse data to improve our products, services and sites
- Perform other services that we request
Where permitted by law, we combine Personal Information about you that Cedar Mall has collected with Personal Information about you that a business partner has collected so we can jointly send tailored promotional communications to you. In such instances, our business partner will not be permitted to use Cedar Mall’s data or the combined data for its own, independent marketing purposes. Our service provider will only be allowed to use the combined set of information to send you joint communications that we hope will be of interest to you. If you prefer not to receive these joint communications, you can always opt out by following the instructions provided in any such communication.
We may transfer or otherwise process your personal information:
As part of the sale of a Cedar Mall brand to another company
To protect, defend or exercise the rights and property of Cedar Mall (including enforcing our Terms and Conditions)
When required by law and/or government authorities, among other instances
We give you choices about how we communicate with you.
You can stop receiving promotional email messages from Cedar Mall by following the opt-out/unsubscribe instructions provided in any such message you receive.
You can stop receiving promotional postal mail from Cedar Mall by following the opt-out instructions that may be included within those communications.
We only send you promotional mobile text messages if you explicitly ask to receive these (you opt-in). You can stop receiving promotional text messages by following the instructions to opt-out provided within that text messaging programme.
To the extent provided for by applicable law, you have certain rights in respect of the management of the personal data we hold about you.
To the extent provided by applicable law, you have the right to request rectification of your personal data; to obtain restriction of the processing of personal data; to object to the processing of personal data (including direct marketing) and to data portability. To exercise any of these rights, please contact us.
If you consider that we have processed personal data in violation of applicable law, please contact us.
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our sites or other websites and online services.
You may receive interest-based marketing, offers or other content as you interact with websites or mobile applications. Interest-based marketing is online marketing from Cedar Mall and/or from our carefully selected business partners that is tailored to your interests and sent to your device using a cookie or other identifier assigned to your device. These cookies or other identifiers are placed in general interest categories that we infer from information such as:
The web pages you view and links you click on Cedar Mall websites and other websites you visit
- Mobile applications you use
- Cedar Mall emails you view and links you click in the emails
- Demographic data
- Offline and online purchase data
We have designed our interest-based marketing systems to deliver such ads to you based only on data that does not personally identify you.
Cedar Mall sites may include links to third-party sites. Cedar Mall does not control these third-party sites, and we encourage you to read the privacy statement of every site you visit.
Cedar Mall is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration.
We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.